Integrate and manage Microsoft Teams in your organization

Connect your existing carriers, PBXs, and contact centers to Teams. Then, automate Teams user & number management to make your admin life easier.

About Our Microsoft Teams Services

Our Microsoft Teams services combine two complementary modules. Callroute enables seamless integration between Teams and your existing carriers, contact centers, and PBXs, while Orto for Teams automates user management to streamline operations and boost productivity. Use either module on its own or together for a complete, standardized Teams voice solution.

Microsoft Teams Phone

Connect Teams to your call carriers & phone platforms

  • Enable reliable PSTN calling in Microsoft Teams with flexible routing, carrier choice, simple deployment, and full control over numbers, policies, and resilience through Callroute’s cloud voice platform for modern business communications worldwide.

  • Capture and manage Microsoft Teams call recordings with Callroute’s compliance-ready solution, offering secure, centrally managed PSTN and Teams recording, advanced analytics, long-term storage and Microsoft-certified integration for business and regulatory needs.

  • Extend Microsoft Teams Phone to mobile with Callroute Go, enabling business calls on native mobile networks using eSIM, separate business identity, Teams integration, improved compliance, offline coverage and seamless PSTN calling on smartphones.

  • Enable shared calling in Microsoft Teams with Callroute to let multiple users make outbound calls from a shared business number, low-cost pay-as-you-go billing, simple deployment, and seamless Teams Phone integration.

Microsoft Teams User Management

Automate Microsoft Teams user provisioning

  • Manage multiple Microsoft Teams tenants from one portal with Callroute, unifying users, policies, numbers and licences, simplifying cross-tenant administration, filtering, provisioning, and roles-based access for enterprises and MSPs at scale.

  • Centralise Teams Phone number inventory with Callroute’s automated management, sync all number types, assign numbers without scripts, enforce governance, visualise real-time usage, and streamline provisioning across tenants in one platform.

  • Automate Microsoft Teams Phone provisioning with Callroute, instantly configuring users, numbers, policies, and devices at scale, reducing manual setup, ensuring consistency, and accelerating voice deployment across tenants and teams.

  • Control Microsoft Teams Phone admin privileges with Callroute’s role‑based access control, assigning granular permissions to users, simplifying governance, improving security, and ensuring appropriate management rights across tenants and voice services.

  • Optimise Microsoft Teams call queues with Callroute’s intuitive management, configure greetings, routing, skills‑based queues, SLA targets and overflow controls centrally to deliver faster responses, improve customer experience, and simplify administration.

  • Simplify Microsoft Teams Phone policy control with Callroute, centrally creating, assigning, and auditing voice and calling policies across users and tenants to ensure compliance, consistency, and efficient administration at scale.

  • Automate Microsoft 365 licence assignment with Callroute’s Orto, using role‑based packages and Entra ID rules to streamline Teams access, reduce errors, improve visibility, and control licences across tenants in one portal.

Book a demo

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and user more efficiently.

Use Cases

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Resources

Video Hub

Callroute provides a comprehensive numbering solution built for enterprises with complex voice needs. From UK & Non-Geographic Numbers to fully compliant international and inbound Toll-Free Numbers, our platform supports businesses operating locally or globally. Combined with intelligent call routing, analytics, and enterprise-grade reliability, Callroute ensures every call is handled professionally and can scale as your business grows.

Product Roadmap

Our portal puts enterprise-level control at your fingertips. Instantly configure, assign, and route Microsoft Teams toll-free and international numbers based on your organizational structure, business units, or geography.

Seamlessly connect toll-free and international numbers to:

E-Book

Expanding into new markets?

Callroute simplifies global voice deployment by offering international and toll-free Microsoft Teams numbers in a wide range of countries, subject to local regulatory requirements.

Navigating the complex telecom regulations can be a headache. Let us use our experience to provide you with assistance and advice for your requirements so you can focus on delivery.

How we compare

Discover how Callroute compares to Microsoft Calling Plan and Operator Connect.

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