Unlike Microsoft’s per-user calling plans, Callroute offers shared, tenant-wide minute bundles with pay-as-you-go fallback, helping businesses reduce wasted minutes, control costs, and keep calls flowing without disruption. It’s a smarter, more scalable alternative for organisations that want better value and flexibility from their Microsoft Teams Phone deployment.
Callroute presents a more flexible alternative to Microsoft Operator Connect for Teams calling, helping organisations simplify deployment and expand capabilities without the restrictions of Microsoft’s certified operator program. Rather than being limited to a set of approved carriers and basic PSTN services, Callroute lets businesses work with any existing SIP trunk, reduce costs with smarter number management, and easily support hybrid telephony environments, all managed from a single intuitive portal.
